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Frequently Asked Questions
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Becoming a Member
  Why should I become a Member?
  How do I become a Member?
  How much does it cost to join as a Member?
  How can I resign my membership?
SelectWave Using SelectWave as a Member
  What's a profile, how do I create one and who can see it?
  How do I update my Member profile?
  What are Message Alerts and where are they sent?
  How do I know if my cell phone accepts Message Alerts?
  How do I validate my cell phone?
  I didn't receive my cell phone validation code. Can you help me?
  How do I change the number of Message Alerts that I receive?
  Can I temporarily stop getting Message Alerts?
  What if I deleted a Message Alert from my cell phone by mistake?
SelectWave Logging into SelectWave
  What's my login?
  After I sign up, what's my password and how do I change it?
  I forgot my Member login and password. Can you help me?
  Why do I need to logout when I am done?
SelectWave Didn't find your answer? Contact Us.


Why should I become a Member?
SelectWave enables communications between Members and Merchants. As a Member you can specify when and how often Merchants can contact you. That is, you pick the Merchants and the types of products that are of most interest to you. Some Members may be interested in tee times on the weekends while others are interested in movie listings. Members can receive the communications on cell/mobile phones, PDAs and home/office computers. Imagine shopping at the mall when you get a Message Alerts (a short text message) on your cell phone that tells you about a tee time that just opened up at your favorite golf course. Maybe you just want to know when you can get a discount at the neighborhood pizza restaurant. All communications are delivered to you when you want them plus a copy is stored for you on the SelectWave site.

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How do I become a Member?
You can become a Member in a matter of minutes. Click here to get started. All you have to do is submit a simple form and we will e-mail a password to you.

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How much does it cost to join as a Member?
SelectWave does not charge Members to join. However, any costs to access the Internet and to receive Message Alerts/Subsciptions are the sole responsibility of the Members. Note that in the event that you elect to receive content on a cell phone or other wireless device you may incur fees from your service provider.

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How can I resign my membership?
You can resign by sending e-mail to administrator@selectwave.com with your e-mail address and password. Please put "resign" in the subject field.

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What's a profile, how do I create one and who can see it?
When you become a Member, your profile is created for you. It contains your contact information and it's stored confidentially within SelectWave. Although Merchants use the SelectWave system to send Message Alerts and Subscriptions to you, they will never see or have direct access to your e-mail addresses or phone numbers. If you would like more information please review the Privacy Policy.

When you create the profile you pick the Merchants and the types and amount of communication that you want, if any, with each Merchant. It's simple and you can change it any time that you want. It just takes a few minutes to create. Click here to get started.

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How do I update my Member profile?
Once you login it's as easy as following the prompts. Click on the profile button and then feel free to make changes that you see fit.

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What are Message Alerts and where are they sent?
Message Alerts are short text messages sent by the Merchants that you pick. As a Member, you determine where, when and how many. Some Members elect to have Message Alerts sent to their office e-mail address on weekdays, to their home e-mail address on the weekends and their mobile/cell phones in the evenings. Others elect only to have them sent to their Personal Digital Assistants (PDA, like Palm Pilot or Compaq iPaq) in the evenings. Members have complete discretion over where Message Alerts are sent.

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How do I know if my cell phone and other devices accept Message Alerts?
Any device that has an e-mail address and most cell/mobile phones can accept Message Alerts. Fore example computers, pagers, PDAs have e-mail associated with them. To test your cell/mobile phone click here.

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How do I validate my cell phone?
Your cell phone must be validated before we can send Message Alerts to it. When you become a Member and include your cell phone or add/change your cell phone, we will send it a validation code. After login, you will be prompted to enter the validation code.

Before validation, the Message Alerts that are scheduled for your cell phone will instead be sent to your first e-mail address. However, once the phone is validated you won’t have to validate it again and the Message Alerts that you expect to be sent to your cell phone will be.

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I didn't receive my cell phone validation code. Can you help me?
Depending on network traffic and your wireless carrier, it can take several minutes before your validation code arrives. If it takes more then 15 minutes please contact us so we can trouble shoot the problem.

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How do I change the number of Message Alerts that I receive?
You can change the number of Message Alerts that are sent to you per month and per Merchant. For example, one Member may elect to have 30 Message Alerts sent per month from one Merchant while another Member may be interested in five or six different Merchants. These changes are made in your profile.

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Can I temporarily stop getting Message Alerts when I'm on vacation?
Yes. Within your profile change the number of Message Alerts to zero(0). You can change it back when you return from vacation.

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What if I deleted a Message Alert from my cell phone by mistake?
No problem. A copy of all the Message Alerts, not just the ones that were sent to your cell phone, are stored in the SelectWave site. After you login, click on the messages button to see all the Message Alerts that were sent to you. You can sort them by Merchant and by date.

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What's my login?
After completing a profile, SelectWave will send to you an e-mail that includes your login and password. You’ll need these to access the Member section of SelectWave.

Once you’re a Member, your first e-mail address is your login. If you change your first e-mail address, your Member login will also change (note that if you change your first e-mail address, we will e-mail to you a new password).

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After I sign up, what’s my password and how do I change it?
SelectWave will e-mail your initial password to you. You may keep it or change it to one that’s more meaningful to you. To change it you can click on the the password button within your profile.

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I forgot my Member login and password. Can you help me?
Your login is your first e-mail address. If you forgot your password we will e-mail you another one. Click here to get a new password. If you have trouble please contact us.

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Why do I need to logout when I am done?
This will better protect your account from unauthorized users. For example if you walk away from your computer without logging out then someone can easily access your account and make changes without your consent.

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